Risk

This Certified System Administrator (CSA) Exam Prep course is designed to help participants master the core concepts and skills required to pass the ServiceNow CSA certification exam. The course provides a thorough overview of the ServiceNow platform, including user interface navigation, data management, configuration, user administration, and key platform features such as workflows, service catalog, and reporting. […]

This Certified System Administrator (CSA) Exam Prep course is designed to help participants master the core concepts and skills required to pass the ServiceNow CSA certification exam. The course provides a thorough overview of the ServiceNow platform, including user interface navigation, data management, configuration, user administration, and key platform features such as workflows, service catalog, and reporting. […]

This session on Introduction to ServiceNow Modules: Application Portfolio Management (APM) provides insights into managing and optimizing the organization’s application landscape. It covers key features like application inventory, cost analysis, and lifecycle management. Participants will learn how APM enables better decision-making by identifying redundancies and aligning apps with business goals. The session is essential for […]

This session on Introduction to ServiceNow Modules: Strategic Portfolio Management (SPM) offers an overview of how organizations can align strategy with execution. It will explore key capabilities such as demand management, project portfolio planning, and resource optimization. Participants will learn how SPM supports informed decision-making and value delivery. The session is ideal for those aiming […]

Explore how Customer Service Management (CSM) in ServiceNow transforms service delivery by connecting customer interactions across departments. Learn how automated workflows and case management enhance customer satisfaction and agent efficiency. This session introduces key CSM capabilities, including omnichannel engagement, proactive service, and performance analytics.

In this session, we will explore the Governance, Risk, and Compliance (GRC) module in ServiceNow to review how it can strengthen your organization’s risk posture. Learn how automated workflows, real-time monitoring, and policy management drive smarter compliance and decision-making. Ideal for risk, audit, and compliance professionals seeking a unified approach to governance and control.  

As businesses increasingly rely on cloud infrastructure and interconnected networks, securing them is paramount. This session will delve into strategies for protecting data, applications, and systems across hybrid environments.

This session explores the role of Virtual Chief Information Security Officers (vCISO) and Managed Security Services tailored for SMEs. It highlights how SMEs can enhance their cybersecurity posture without the cost of full-time executives. Attendees will learn how vCISO services offer strategic guidance, compliance support, and risk management. The session also covers benefits of outsourcing […]

As threats grow more sophisticated, traditional security tools alone are no longer enough. This session will explore how MDR and XDR provide advanced, real-time threat detection and response capabilities.

With cyber threats on the rise, identifying and addressing system weaknesses is more crucial than ever. This session will cover how VAPT helps uncover security gaps before attackers do.