Governance
Explore how Customer Service Management (CSM) in ServiceNow transforms service delivery by connecting customer interactions across departments. Learn how automated workflows and case management enhance customer satisfaction and agent efficiency. This session introduces key CSM capabilities, including omnichannel engagement, proactive service, and performance analytics.
In this session, we will explore the Governance, Risk, and Compliance (GRC) module in ServiceNow to review how it can strengthen your organization’s risk posture. Learn how automated workflows, real-time monitoring, and policy management drive smarter compliance and decision-making. Ideal for risk, audit, and compliance professionals seeking a unified approach to governance and control.
As businesses increasingly rely on cloud infrastructure and interconnected networks, securing them is paramount. This session will delve into strategies for protecting data, applications, and systems across hybrid environments.
This session explores the role of Virtual Chief Information Security Officers (vCISO) and Managed Security Services tailored for SMEs. It highlights how SMEs can enhance their cybersecurity posture without the cost of full-time executives. Attendees will learn how vCISO services offer strategic guidance, compliance support, and risk management. The session also covers benefits of outsourcing […]
As threats grow more sophisticated, traditional security tools alone are no longer enough. This session will explore how MDR and XDR provide advanced, real-time threat detection and response capabilities.
With cyber threats on the rise, identifying and addressing system weaknesses is more crucial than ever. This session will cover how VAPT helps uncover security gaps before attackers do.
In today’s connected world, information is consistently at risk from cyberattacks, data breaches and misinformation. This session will devel into real-life cases and emerging threats impacting individuals and organizations alike.
As technology evolves, so do the methods and sophistication of cyber attackers. Staying ahead requires understanding the latest threats, from AI-driven attacks to advanced persistent threats. This session will explore cutting-edge techniques used by threat actors and how to defend against them.
Cyber attackers increasingly exploit human behavior rather than technical flaws to breach systems. Understanding how manipulation, deception, and psychological tactics are used is key to defense. This session will uncover real-world examples and effective strategies to build human-centered security awareness.
As digital interactions grow, so do the risks of identity theft, fraud, and data misuse. Your digital identity is now a prime target and protecting it requires awareness, vigilance, and modern tools. In this session, we’ll explore the latest trends, threats, and security practices shaping identity protection in 2025.