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ServiceNow ITAM Essentials

Instructor
Humza Yaqub
Category
ITAM
ServiceNow
5 Students enrolled
  • Description
  • Curriculum
  • Reviews

The ServiceNow ITAM Essentials course is designed to equip participants with the foundational knowledge and practical skills needed to manage and optimize IT assets using the ServiceNow platform. This course introduces core ITAM functionalities including hardware, software, and cloud asset lifecycle management, as well as integration with CMDB and ITSM processes.

Why Enroll in This Course?

  • Understand the purpose and value of IT Asset Management in ServiceNow

  • Navigate key ITAM modules: Hardware Asset Management (HAM), Software Asset Management (SAM), and Cloud Insights

  • Track asset lifecycle stages: request, procurement, deployment, maintenance, retirement

  • Align ITAM processes with CMDB, Procurement, and ITSM workflows

  • Apply governance, compliance, and optimization techniques using ITAM tools

  • Perform hands-on configuration and reporting within the ITAM modules

Who Should Take This Course?

This course is ideal for:

  • IT Asset Managers

  • ServiceNow Administrators & Implementers

  • Procurement & Finance Analysts

  • ITAM/SAM Consultants

  • Configuration Managers

Course Benefits

  • Industry-recognized best practices

  • Expert-led training with real-world applications

  • Certification guidance and career support

Prerequisites

Assessment and Certification

  • Participants will undergo a final assessment to test their understanding of the course material.
  • Successful completion of the course and assessment will earn participants a certificate of completion.A
Course Content
Knowledge Assessment
Related courses
ServiceNow_ITAM
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Course details
Duration 1 Week
Lectures 21
Video 2 hours, 19 minutes
Quizzes 1
Level Intermediate
Certificate of Completion
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