Change Management
Introduction to ServiceNow Modules: ITSM
The session provides an overview of core IT Service Management capabilities. It explores how ServiceNow streamlines incident, problem, and change management processes. Participants will learn how ITSM modules enhance service delivery and operational efficiency.
Introduction to ServiceNow
In this session, we will provide an overview of the ServiceNow platform’s key features, its wide range of applications (ITSM, ITAM, ITOM, SPM and other), its user interface, and how it supports various business functions beyond IT.